Privacy Policy

Last updated: 5 December 2025

1. Introduction

Pimlico Solutions Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Pimlico Solutions Ltd.

2. Information We Collect

We may collect and process the following data about you:

  • Information you give us by filling in forms on our website or by corresponding with us
  • Information we collect about your visit to our website including traffic data and communication data
  • Technical information including IP address, browser type, and operating system
  • Contact information such as name, email address, and phone number when provided

3. How We Use Your Information

We use information held about you in the following ways:

  • To provide you with information, products, or services that you request from us
  • To carry out our obligations arising from any contracts entered into between you and us
  • To notify you about changes to our service
  • To ensure that content from our website is presented in the most effective manner

4. Legal Basis for Processing

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal data. In almost every case the legal basis will be one of the following:

  • Consent: where you have given clear consent for us to process your personal data for a specific purpose
  • Contract: where our processing is necessary for a contract we have with you
  • Legitimate interests: where our processing is necessary for our legitimate interests

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  • Right to request access to your personal data
  • Right to request correction of your personal data
  • Right to request erasure of your personal data
  • Right to object to processing of your personal data
  • Right to request restriction of processing your personal data
  • Right to request transfer of your personal data
  • Right to withdraw consent

8. Cookies

Our website may use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

9. Changes to Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

10. Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to:

Pimlico Solutions Ltd

Email: contact@pimlicosolutions.com